KOMPAN Warranty

1. Classification of material in relation to years of warranty.
The warranty with respect to failure due to material or production defects on galvanized structural parts such as poles, cross beams, floor frames and top brackets is limited to 20 years commencing on the date of delivery.

The warranty with respect to failure due to material or production defects on non-painted metal parts other than galvanized structural parts as mentioned above, and the warranty with respect to hollow plastic parts, solid plastic panels, painted or resin-coated panels and engineered timber is limited to 10 years commencing on the date of delivery.

The warranty with respect to failure due to material or production defects on springs, painted metal parts, other plastic components and net construction is limited to 5 years commencing on the date of delivery.

The warranty with respect to failure due to material or production defects on movable plastic and metal parts is limited to 2 years commencing on the date of delivery.

2. Limited Warranty coverage of damaged parts.
The warranty is limited to parts covered by the warranty. Such damaged parts will be replaced by KOMPAN and will be delivered to the customer's address free of charge.

3. Warranty coverage applies only if products have been properly installed and maintained.
The warranty is not effective if products have not been installed properly according to the instructions provided by KOMPAN, or maintained correctly according to the KOMPAN Maintenance Manual.

4. No coverage for wear, tear, misuse or vandalism.
The warranty does not cover normal wear and tear, surface corrosion on metal parts, discolored surfaces and other cosmetic issues or failures due to misuse or vandalism.